These Terms of Service ("Terms") govern your access to and use of the Altio Broker application, website, browser extension, and related services (together, the "Service"), operated by Baselayer, Inc. ("Altio," "we," "us"). By creating an account or using the Service, you agree to these Terms. If you are using the Service on behalf of a firm or brokerage, you represent that you have authority to bind that entity, and "you" includes it. Our Privacy Policy describes how information is collected and used.
1. The Service
Altio Broker is a software tool for commercial real estate professionals that organizes property and listing information, retrieves third-party property data, and computes financial analyses, scores, projections, and reports based on the inputs provided and the assumptions configured. The Service is an analytical tool. It does not transact, broker, or advise.
2. Not Investment, Legal, or Tax Advice
All outputs of the Service, including pro formas, cash-flow projections, deal scores, stress tests, "Make it Pencil" solutions, comparable analyses, tax estimates, and reports, are mathematical estimates generated from user-provided inputs, configurable assumptions, and third-party data. They are not investment advice, brokerage advice, legal advice, tax advice, or a recommendation to buy, sell, finance, or price any property. Altio is not your fiduciary, investment adviser, broker-dealer, attorney, or accountant. You are solely responsible for every decision you make and every representation you make to your own clients. Verify all figures independently with qualified professionals before transacting.
3. Accounts and Eligibility
(a) You must be at least 18 and using the Service for professional purposes. (b) Access requires an account granted by Altio (currently by invitation during the beta) or, when offered, a paid account. (c) You are responsible for safeguarding your credentials. Accounts are personal to one named user: sharing credentials is prohibited, and the Service may limit the number of devices signed in to an account at the same time (currently two). Firms requiring multiple users must obtain an account for each user. (d) You must provide accurate account information and keep it current. (e) We may suspend or terminate accounts that violate these Terms, with notice where practicable.
4. Subscriptions, Fees, and Payment
The Service is currently provided without charge during the invite-only beta. Fees, if introduced, will be described here and communicated before they apply.
5. Your Content and Data
(a) You own your work product. Deals you create, notes, adjustments, uploaded documents, and configured assumptions are part of "Your Content" (defined in Section 6) and remain yours. (b) You grant Altio the licenses described in Section 6. (c) You are responsible for having the right to upload what you upload (e.g., offering memoranda, rent rolls). (d) Retention: deleted deals are archived rather than immediately destroyed, so your work is recoverable and your library persists; see the Privacy Policy for retention and deletion-request handling. (e) You can export your deals at any time in the Service's export format.
6. Your Content License and Analytics
Your Content. For purposes of these Terms, "Your Content" means information, data, text, figures, documents, and other content that you submit to, enter into, upload to, or otherwise provide to the Service, including property and transaction information such as property characteristics, rents, expenses, prices, and related deal information. Raw page content and other data captured by the browser extension are processed only as necessary to provide the capture feature you request and are not themselves Your Content. Deal information that you subsequently review, confirm, edit, or otherwise submit within the Service is Your Content, regardless of how it was first captured.
De-Identified. For purposes of this Section, "De-Identified" means information that cannot reasonably be used to infer information about, or otherwise be linked to, an identified or identifiable individual or household, taking into account applicable privacy laws and reasonable technical and organizational measures. Where applicable, Altio will maintain and use De-Identified information in accordance with the de-identification requirements of applicable privacy laws.
License. You retain all right, title, and interest in and to Your Content. You grant Altio a perpetual, irrevocable, worldwide, royalty-free, transferable, and sublicensable license to access, use, reproduce, modify, analyze, combine, and otherwise process Your Content that you submit or confirm in the Service, solely to (a) provide, maintain, improve, and secure the Service and (b) create aggregated and/or De-Identified data, analytics, benchmarks, derived datasets, market insights, and similar outputs (collectively, "Derived Data"), and to use, publish, distribute, license, and commercialize such Derived Data.
Derived Data. Altio owns all right, title, and interest in and to Derived Data and the analytics, benchmarks, derived datasets, market insights, and similar outputs created by Altio from Your Content under this Section. Altio may use and commercialize Derived Data for its business purposes, including by incorporating it into products, services, reports, benchmarks, analytics, models, or other offerings.
Nothing in these Terms transfers to you any ownership interest in Altio's software, algorithms, models, model weights, methodologies, systems, documentation, or other intellectual property used to create or analyze Derived Data. Altio retains all right, title, and interest in such intellectual property.
Exclusions. Notwithstanding the foregoing:
- Personal and nonpublic deal information. Altio will not include your personal information, or the personal information of any broker, agent, client, or other individual, in Derived Data in identifiable form. Altio will not disclose or commercialize Derived Data in a manner that identifies or reasonably permits a recipient to identify you, your client, or a particular transaction or property as the source of nonpublic Your Content, except where the underlying information is independently and lawfully available to the general public. Altio will use reasonable measures designed to prevent Derived Data from being used to infer or reconstruct nonpublic, transaction-specific information about an identifiable property, owner, client, or market participant.
- Browser extension data. Raw page content and other data collected by the browser extension are not used to create Derived Data. Altio's analytics rights under this Section apply to deal information only after you have reviewed, confirmed, edited, or otherwise submitted that information within the Service. Extension-captured content is otherwise processed consistent with Altio's Privacy Policy and applicable browser-extension program policies. Nothing in these Terms authorizes any use of browser-extension data that would violate the Chrome Web Store User Data Policy, including its Limited Use requirements.
- Third-party licensed data. Nothing in this Section grants Altio the right to resell or otherwise commercialize data obtained from third-party data providers as such. Any use of third-party data remains subject to the applicable rights, restrictions, and agreements governing that data.
- Client Tax-Position Information. "Client Tax-Position Information" means information provided to the Service specifically to analyze a tax position, such as adjusted basis, depreciation schedules, deferred gain, withholding amounts, or ownership-entity details supplied for exchange or other tax analysis. Client Tax-Position Information is excluded from Derived Data. This exclusion does not apply to property tax amounts or other information that is independently and lawfully available to the general public.
Your Rights and Responsibility. You represent and warrant that you have all rights, permissions, and authority necessary to submit or provide Your Content to the Service and to grant the rights described in these Terms, and that your submission of Your Content does not violate any applicable law, contract, confidentiality obligation, or third-party right.
If you submit or provide information relating to another person or entity, including information provided by a client, property owner, tenant, broker, agent, accountant, CPA, attorney, or other third party, you represent and warrant that you have the authority and all permissions required to submit that information to the Service and to authorize Altio's processing of that information as described in these Terms and the Privacy Policy.
Ownership of Reports and Outputs. Except for Altio's rights in Derived Data and Altio's other intellectual property, nothing in these Terms transfers ownership of Your Content to Altio. To the extent Your Content is incorporated into a report, analysis, or other output, your ownership of that Your Content is not affected by its inclusion in that output.
Survival. The license granted in this Section survives termination or expiration of your account or these Terms with respect to Your Content that has already been incorporated into Derived Data. Altio will not be required to remove, unwind, or otherwise modify Derived Data created before termination, except to the extent required by applicable law.
Privacy and Applicable Law. Altio's collection, use, disclosure, retention, and other processing of personal information is governed by Altio's Privacy Policy. Nothing in this Section is intended to expand Altio's rights to personal information beyond those described in the Privacy Policy. If there is a conflict between this Section and the Privacy Policy concerning the processing of personal information, the Privacy Policy controls. Nothing in this Section limits or waives any rights or protections that apply to personal information under applicable privacy laws.
7. Third-Party Data
The Service retrieves data from third-party providers (including county-records aggregators, rent-comparable services, and AI models). (a) No warranty of accuracy: third-party data (tax records, comps, market positions, extracted listing fields) may be incomplete, delayed, or wrong; the Service flags confidence where it can, and you must verify before relying. (b) Use restrictions: third-party data is licensed for your use within the Service; you may not scrape, bulk-export, resell, or redistribute it outside reports generated for your own professional use. (c) Provider availability may change; features depending on a provider may be modified if a provider's terms or availability change.
8. Acceptable Use
You will not: (a) share, resell, or transfer account access; (b) probe, scan, or test the security of the Service, or access data or accounts not your own; (c) use automated means to scrape the Service or harvest data, including systematic address queries intended to profile the Service's data or other users' activity; (d) reverse engineer or copy the Service or build a competing product from it; (e) upload malicious code or unlawful content; (f) use the Service to violate law, including fair-housing and anti-discrimination law; (g) exceed reasonable usage consistent with your account type.
9. Intellectual Property
The Service, including its software, scoring methodology, design, and content other than Your Content and third-party data, is owned by Altio and its licensors and protected by law. These Terms grant you a limited, non-exclusive, non-transferable right to use the Service while your account is in good standing. Feedback you provide may be used by Altio without obligation.
10. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALTIO DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. ALTIO DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY OUTPUT WILL BE ACCURATE, COMPLETE, OR SUITABLE FOR ANY TRANSACTION.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW: (a) ALTIO IS NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST DEALS, LOST DATA, OR BUSINESS INTERRUPTION; (b) ALTIO IS NOT LIABLE FOR INVESTMENT, PRICING, OR TRANSACTION DECISIONS MADE BY YOU OR YOUR CLIENTS USING THE SERVICE'S OUTPUTS; (c) ALTIO'S TOTAL AGGREGATE LIABILITY ARISING FROM THE SERVICE IS LIMITED TO THE GREATER OF THE AMOUNTS YOU PAID TO ALTIO IN THE TWELVE (12) MONTHS BEFORE THE CLAIM AROSE OR ONE HUNDRED U.S. DOLLARS ($100). Some jurisdictions limit these exclusions; where law requires, liability is limited to the fullest extent permitted.
12. Indemnification
You will indemnify and hold harmless Altio from claims arising out of Your Content, your use of the Service in violation of these Terms or law, or representations you make to third parties (including your clients) based on Service outputs.
13. Term, Suspension, and Termination
These Terms apply while you use the Service. We may suspend or terminate access for material breach (including credential sharing, scraping, or non-payment), with notice where practicable. Upon termination you lose access to the Service; for 60 days after termination you may request an export of Your Content, after which Altio may delete or retain it per the Privacy Policy.
14. Changes
We may modify the Service and these Terms. Material changes to these Terms will be notified (e.g., email or in-app) at least 30 days before taking effect; continued use after the effective date constitutes acceptance.
15. Governing Law and Disputes
These Terms are governed by the laws of the State of California, without regard to conflicts rules. Disputes arising from these Terms or the Service will be resolved in the state and federal courts located in San Diego County, California, and the parties consent to their jurisdiction.
16. Miscellaneous
These Terms are the entire agreement between you and Altio regarding the Service. If any provision is found unenforceable, the rest remain in effect. A failure to enforce a provision is not a waiver. You may not assign these Terms without consent; we may assign them in connection with a merger or sale. Notices go to legal@altiobroker.com and to your account email.
Contact
Baselayer, Inc.
Email: legal@altiobroker.com
Altio Broker · Baselayer, Inc. · Effective Date: August 31, 2026 · Privacy Policy